This Privacy Policy is maintained by Closer Success (“we”, “us”, and “our”) and relates to the collection and use of personal information that you provide to us or that we collect from or about you (including via access to any system maintained by us or your conduct on any website maintained by us or through third parties). We acknowledge the importance of your privacy and are committed to protecting your personal information and adhering to the Australian Privacy Principles (“APPs”) and the requirements of the Privacy Act 1988 ("the Act").
This Policy sets out our approach to handling your personal information, including without limitation the collection, use, storage, access to, and dissemination of such information. We undertake to treat all client and other personal information in our possession in accordance with the requirements of the Act.
By "personal information," we mean information or an opinion about an identified individual, or about an individual reasonably identifiable from the information, including sensitive information.
By accessing our website, a system, or a database maintained by us, or otherwise transacting with us, you agree to and acknowledge the content of this Privacy Policy. This Policy is in addition to any terms and conditions or other agreements applicable to our dealings with you.
We reserve the right, at our discretion, to vary, modify, or remove portions of the Privacy Policy from time to time. You should review this Policy periodically so that you are updated on any changes. We welcome your feedback and encourage you to contact us with any comments you mayHeadline have.
The kind of personal information we may collect includes date of birth, postal and email addresses, phone numbers, previous employment history, and any other details collected in the candidate registration form. Where necessary, we may also collect government identifiers such as your tax file number, ABN, or registered business names.
We collect personal information directly from you, such as when you interact with us or complete an online form. In some cases, personal information may be provided by a person or entity authorized by you, such as your employer or a referee. The privacy of any personal information collected in this manner will be treated in accordance with the APPs.
Where it is reasonable and practical, we will only collect personal information from you directly. You have no obligation to provide any information requested by us; however, choosing to withhold personal and sensitive information may prevent us from providing you with the services requested.
You should only provide us with the personal information of another person if you have their express authority and consent to do so. You should also take reasonable steps to inform them of this Privacy Policy. By providing us with another person’s personal information, you confirm that you have obtained their consent and notified them of this Policy.
We collect personal information to conduct our business and provide and market our services to you. This may include purposes necessary or incidental to the provision of services to you. We may disclose your personal information for purposes you may reasonably expect, as required by law, or as authorized by you. This may include disclosure to organizations that provide us with support services or professional advice.
We will only disclose personal information for the purpose it was collected unless you have consented or would reasonably expect such use or disclosure. If we use your personal information for direct marketing and you wish to opt out, you may unsubscribe by emailing us at: [email protected]
We will hold your personal information for as long as required to fulfill the purposes for which it was collected, or as required by law. We will take reasonable steps to destroy or de-identify any personal information once it is no longer required. We will never sell your personal information.
Personal information is held in paper archives, electronically on computer databases, or remotely in cloud-based storage. Unless otherwise specified, we will hold the information for a period determined by us at our discretion.
We may record your IP address and details of your access to our website. We may also use cookies to monitor traffic for statistical and website improvement purposes. You may disable cookies via your web browser, but doing so may restrict access to certain features of our website.
Our website may contain links to third-party websites. These websites are not governed by this Privacy Policy, and we encourage you to familiarize yourself with their privacy policies.
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorized access, modification, or disclosure. Our staff are required to comply with this Privacy Policy. We use physical and electronic security measures to safeguard privacy, and we periodically review our security practices.
While we strive to protect your personal information, the internet is not entirely secure, and we cannot guarantee the security of information sent to us via the internet.
You may request access to your personal information by contacting us at [email protected]
We will endeavour to provide access unless legal restrictions apply. If we refuse your request, we will explain why. We will take reasonable steps to keep your information accurate and up-to-date. If you discover any inaccuracies, please contact us to request corrections.
We may need to collect sensitive information, such as residency status or criminal history, to provide our services. We will handle sensitive information in accordance with the APPs and the Act.
If an eligible data breach occurs, meaning your personal information is accessed or disclosed in a way that could cause serious harm, we will notify you and the Office of the Australian Information Commissioner as required.
You may choose to deal with us anonymously. However, this may limit our ability to respond to certain requests or complaints. If you have complaints about how we handle your personal information, please contact us at [email protected]
You may also escalate your complaint to the Office of the Australian Information Commissioner if necessary.
We do not use Commonwealth government identifiers as an identifier for individuals, except as permitted by the Act.
We may transfer personal information outside of Australia, including to countries whose privacy laws may differ from Australian standards. We ensure that such transfers are made in compliance with the Act, and we take steps to safeguard your personal information during these transfers. If you do not wish your personal information to be transferred in this manner, please do not provide us with such information.
We may review and update our Privacy Policy to reflect changes in our practices or legislative requirements. Any updates will be reflected in a new version of this Policy on our website.
For questions or comments regarding this Privacy Policy or our handling of your personal information, please contact us at:
Email: