Privacy Policy

1. Information We Collect

1.1 Information You Provide Voluntarily

We may collect personal information you voluntarily provide, including but not limited to:

• Full name
• Email address
• Mobile phone number
• Business name
• Website URL
• Appointment or inquiry details
• Information submitted through forms, surveys, chat, or bookings

Providing personal information is voluntary; however, certain services may not be available without it.

1.2 Automatically Collected Information

When you visit the Website, we may automatically collect non-personal information such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and time spent
• Referring and exit URLs
• Approximate location derived from IP address

1.3 Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to support Website functionality, analytics, security, and remarketing. You can disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver services you request
• Respond to inquiries and provide customer support
• Schedule and manage appointments
• Send transactional communications
• Send email communications in compliance with applicable laws
• Send SMS/text messages only with valid opt-in consent
• Improve Website performance and user experience
• Comply with legal and regulatory obligations

3. Email Marketing Compliance

If you provide your email address, we may send transactional and promotional emails where permitted by law. All marketing emails include a clear unsubscribe option. Opting out of marketing emails does not prevent delivery of transactional emails necessary to provide requested services.

4. Text / SMS Messaging Policy

4.1 Program Description

If you opt in, you may receive text messages from Closer Success, including transactional messages (appointment confirmations, reminders, service updates) and promotional messages, only with explicit consent.

4.2 Consent

By providing your mobile number and opting in, you provide express written consent to receive text messages. Consent is not a condition of purchase.

4.3 Message Frequency

Message frequency varies depending on your interaction with our Services.

4.4 Fees

Message and data rates may apply.

4.5 Opt-Out

You may opt out at any time by replying STOP. You may receive one final confirmation message after opting out.

4.6 Help

Reply HELP for help or contact: [email protected]

4.7 Opt-In Confirmation

After opting in, you will receive a confirmation message including program details, message frequency, rate disclosure, STOP/HELP instructions, and support contact information.

5. Mobile Information Sharing

6. Limited Sharing With Service Providers

We may share information with trusted service providers solely to operate our business (such as CRM platforms, SMS providers, hosting services, analytics tools). These providers are contractually obligated to protect your information and may not use it for their own marketing.

7. Third-Party Links and Remarketing

The Website may contain links to third-party websites. We are not responsible for their content or privacy practices. We may use third-party advertising platforms for remarketing purposes.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. No system is completely secure.

9. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

10. Children's Privacy

The Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted with an updated Effective Date.

12. Contact Us